Solutions Engineering - Latin America
Basis:
Permanent - Full-time
Area of Interest:
Solutions Engineering
Location:
Mexico City, Mexico
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Solutions Engineer who has excellent technical skills, communication skills and has the ability to build strong stakeholder relationships within a cross functional matrix environment. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
The Solutions Engineer will leverage a deep understanding of the Geotab product suite from a technical perspective in order to identify and build solutions best suited for unique customer needs. A critical part of this position is to assist the Geotab Sales Teams in pre-sales opportunities and pilots. This role will also support requests for Big Data initiatives, which include ensuring open communication with the Data and Analytics team.
How you'll make an impact:
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Maintain technical knowledge of the Geotab ecosystem and act as the system SME to enable end-users to better understand Geotab solutions.
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Meet and consult with customers on effective usage of Geotab’s technology, solutions, and products.
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Participate in engineering product and integration projects with partners, third party integrators, and customers.
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Maintain documentation for all ongoing projects and tasks.
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Work alongside the Geotab Sales team to find effective solutions to customer challenges.
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Support sales teams with all technical related queries.
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Support end-user requirements in special projects.
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Build and maintain industry-specific custom reports.
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Assist in developing, implementing and maintaining new Geotab products.
What you'll bring to the role:
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Strong aptitude for understanding technical and business requirements.
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Post-Secondary Diploma/Degree specialization in Engineering, Computer Science or a related field.
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An understanding of the regulations in place for transportation services (e.g. OBD, SAE vehicle standards).
- Must be fluent in both English and Spanish
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Advanced experience in Microsoft Excel.
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Knowledge of vehicle circuitry and CAN communication.
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Understanding of serial data interfaces and communication.
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Technical experience using SQL, C#, JavaScript or Google BigQuery preferred.
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Knowledge of programming logic and understanding.
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Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
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Strong verbal communication skills, including comfort with delivering presentations and training.
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1-3 + years in a technical sales or account management position preferred.
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Strong written communication skills, able to document technology solutions in precise detail, while also being able to summarize it succinctly.
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Strong interpersonal relationship building skills.
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Highly organized and able to manage multiple tasks and projects simultaneously.
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Strong analytical skills with the ability to problem solve well-judged decisions.
- Please note this role requires 20-30 % travel.
Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only