Product Designer

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Product Designer who will work cross-functionally with our sales and support teams to enhance and improve the customer experience across onboarding and engagement. You are equally as passionate about user research and transforming your findings into design solutions. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Product Designer, your key area of responsibility will be to research, collaborate, problem solve, and create design solutions for customer onboarding and engagement experiences across our ecosystem. To be successful in this role you will be a Customer Experience and Service Design focused individual. You have hands on experience in a product-based company doing design research and transforming your findings into design prototypes. You are collaborative and can work with a variety of stakeholders at all levels. You are a systems thinker with strong communication skills. You are solution driven, able to manage multiple timelines and contrasting priorities to ensure successful delivery.

How you'll make an impact

• Lead research, ideation, and creation of our application interactions.
• Partner with UX Research, Product Management, Development, and Data Science Team members during design and development to take broad conceptual ideas, understand user needs, and lead the design process into actionable designs and prototypes.
• Map out user flows, wireframes, and prototypes for user testing, feedback, and deployment.
• Dive deep into Customer/User experience to develop deep insights about user behaviours.
• Conduct interviews, and collect feedback from end users and subject matter experts.
• Work with cross functional teams to design, build, and roll-out products that deliver on the Geotab vision and strategy.
• Use Design Principles, as well as existing visual frameworks to produce designs that are visually cohesive with the rest of Geotab's products, with a holistic consideration for the product's future.
• Design web applications using industry best practices and existing visual frameworks.
• Track design features and fixes from different subject matter experts.
• Maintain compliance with AODA guidelines for site accessibility. 
• Conduct concept and usability testing and gather feedback.
• Create personas through user research and data.
• Define the right interaction model and evaluate its success.
• Ensure designs, code, and animations work in different browsers on different devices.
• Illustrate design ideas using storyboards, process flows, and sitemaps.
• Design graphic user interface elements, like menus, tabs, and widgets.
• Build page navigation buttons and search fields.
• Conduct layout adjustments based on user feedback.

What you'll bring to the role

• 3+ years of experience in User Research and Product Design within a product based company.
• 2+ years of experience in an individual contributor role on a product, experience or service design team. 
• Deep knowledge of product design, including common interaction patterns used and associated trade-offs, and best practices for responsive web applications.
• Experience collaborating closely with product management, engineering, and research.
• Proficiency in UI design and using tools like Figma, Sketch, InVision, Principle, etc.
• Ability to lead all aspects of the user-centered design process from conception to completion.
• Communicate complex ideas, goals, and problems in a way that is accessible even to those unfamiliar with the project. 
• Must have the flexibility to adapt to growing technology and market demands.
• Excellent verbal and written communication skills.
• Strong interpersonal relationship building skills.
• Relevant Bachelor's Diploma/Degree or relevant industry experience. 
• Degree specialization in Computer Science, Software Engineering, Electrical or Electronics Engineering or any other related field.

Why job seekers choose Geotab