Learning Content Writer

Basis:

Permanent - Full Time

Area of Interest:

Human Resources

Location:

Oakville, ON, Canada

Who we are

Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram, Twitter or Facebook.

Who you are

Geotab is seeking a Learning Content Writer to manage to develop content to support the initiatives of the Learning Design Team. If you love technology, have strong passion for writing and learning and are keen to join a technology leader - we would love to hear from you!

What you’ll do:

The Learning Content Writer is responsible for the development of written content (grammar, edits, logic, flow of content, learning objectives, eLearning content, etc.) pertaining to learning materials, support documentation and establishment of learning and exploratory opportunities for the Learning Design Team. This position will translate complex and technical jargon into an easy to understand format for adult learners.

In addition, the successful candidate will have strong project management skills and are able to identify needs, develop effective solutions and manage projects through completion. The successful candidate will also be a strong team player with the ability to engage with all levels of the organization.

How you’ll make an impact
  • Review, edit, create, and rewrite training-related documents (presentation decks, video scripts, storyboards, knowledge assessments, closed captioning, curriculum, etc.) and transcripts from various media prior to the instructional design phase.

  • Collaborate with other departments and subject matter experts (SMEs) in the collection and development of learning content (e.g. reseller, new hire, departmental training).

  • Create and maintain a comprehensive list of Standard Operating Procedures (SOPs) directly related to this role with a minimum of a biannual review/sign off.

  • Translate complex and technical information into an intuitive and straightforward format that is easy to digest requiring fewer instructions and an increase in comprehension.

  • Work closely with the localization team to ensure the English version is current, up to date and receive a sign off from the SMEs prior to translation.

  • Standardize Learning Design material across various media (decks, documents) according to current templates, branding standards, and style guidelines.

  • Assist in the development of the Geotab Technical Publications Style guide for technical writing.

  • Recommend new tools, support materials and learning opportunities for the Learning Design Team at a minimum of a biannual basis.

  • Support Geotab global strategic initiatives by working efficiently and effectively leveraging resources and relationships to ensure the highest level of quality and customer service.

What you’ll bring to this role
  • 3-5 years experience in Instructional Writing, Technical Writing or a similar role.

  • Post-Secondary Degree/Diploma Specialization in Technical Communications, Communications, English, Journalism or a related field.

  • Experience working within a technical or engineering organization/knowledge of the high-technology industry is an asset.

  • Strong knowledge of LMS and marketing strategies.

  • Experience developing and enforcing style guidelines.

  • Able to work well under pressure and respond to fast changing priorities and deadlines.

  • High accuracy and meticulous attention to detail.

  • Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).

Why job seekers choose Geotab

Work from home and flex work arrangements

Baby bonus

Home office reimbursement program

Online learning and networking opportunities

Electric vehicle purchase incentive program

Competitive medical and dental benefits (full-time employees only)

Retirement savings program (full-time employees only)

How we work

At Geotab, we understand that the world is always changing and that we need to change with it. Geotab has adopted a hybrid model for working, including a flexible work from home program, with the opportunity to work in our safe, clean offices. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Click here to learn more about what happens with your personal data.

Apply now