Geotab Careers

Learning Management System Administrator

Basis:

Full Time

Team:

Learning Center

Location:

Oakville, ON, Canada

Who is Geotab
Geotab, a global leader in connected transportation and IoT, is one of the fastest-growing technology companies in North America and a certified “Great Place to Work.” Each day, Geotab processes billions of data points from over 1.8 million connected vehicles. Geotab extracts actionable insights from this data, empowering businesses to track and manage fleets of every size. Geotab’s hardware devices, software platforms and applications help keep drivers in over 130 countries compliant, safe and efficient. Global demand for telematics is increasing and Geotab is leading the way. Are you ready to join us? To see what it’s like to be a Geotabber, follow us @InsideGeotab on Instagram, Twitter or Facebook today!
Who we are looking for
Geotab is always looking for amazing technical talent who can deliver results! We are actively seeking a Learning Management System (LMS) Administrator to drive our learning culture forward, ensuring all Geotab customers and employees have the tools to achieve success. If you are an excellent problem-solver who is keen to work at a leading-edge technology company, we would love to hear from you!
What are the details of this position
The LMS Administrator will manage the oversight and administration of the Geotab Learning Management System. They will also manage the support, implementation, delivery, and maintenance of learning content, assets, and other resources used for instructional functions. You will contribute to the Learning Center by evaluating Geotab’s LMS needs/requirements, and with ongoing maintenance and support of the LMS. You will oversee the daily functionality of the system and its integrated tools and software, including responding to and resolving support requests from internal and external users. This position works in close partnership with stakeholders across the organization to ensure credibility and partnership is maintained. You will analyze current processes and make recommendations for improvements which includes working with multiple departments and business units on the implementation of new services, modules, and integrations that involve the LMS. This position will report to and be supported by the Learning Center Manager.
Duties and Tasks/Essential Functions
  • Provide day-to-day LMS support; collaborate with hosting vendor

  • Research, plan, coordinate, test, and implement system enhancements

  • Provide complex system and security administration, end user technical support and problem solving, process flow documentation and process change requests

  • Create new and modifies existing complex configuration/reports to gather and report data

  • Troubleshoot moderately complex customer and system issues including, but not limited to, error messages, login difficulties, access denials, data issues and process failures

  • Develop, updates and modifies tables to ensure data integrity and system stability, including but not limited to, security and forms tables

  • Provide progress reports to inform management of project status

  • Maintain and updates processes for transfer data between LMS and HRIS System

  • Research organizational needs for LMS implementation or upgrades in collaboration with stakeholders

  • Gather and document business requirements and specifications in collaboration with stakeholders; complete testing when IT resources are utilized in collaboration with QA Analysts

  • Review, research and implement updates and fixes for the LMS

  • Develop and modifies reports for management and end users

  • Prepare training and documentation materials; collaborates with training group; facilitates user training

  • Stay current on the latest industry technologies, trends and strategies

  • Assist employees, vendors or other customers by answering questions related to LMS processes, procedures and services

Experience/Skills Required
  • Bachelor's degree or equivalent training required, with 5-7 years of experience, or Master's degree with 5+ years of experience in Learning & Development Systems or Computer Science related field of study

  • Experience as an LMS Administrator or in a similar technical systems administration position

  • Technical skills including understanding of directory, file structures, and systems

  • Advanced-level computer experience, including skills in Microsoft Word, Excel, and PowerPoint is necessary

  • Proven knowledge of relational databases is required

  • Ability to identify problems, review information to develop and evaluate options then implement solutions is essential

  • Knowledge of SCORM, AICC, and/or xAPI eLearning standards preferred

  • Ability to time manage can flex/pivot when priorities/plans change

  • Sense of deadline criticality and the skills to successfully multitask on several initiatives simultaneously

  • Possess Microsoft Excel/Access skills including the ability to build and run reports and to compare, manipulate and analyze data (v-lookups, pivot tables, charts/tables/diagrams)

  • Excellent presentation skills and consulting skills

  • Experience in project management, with skills necessary to interpret what is needed for the success of a project and to create appropriate schedules for timely delivery

  • Able to competently juggle competing tasks and changing expectations

  • An outstanding understanding of business needs with the ability to establish an amazing relationship with staff at all levels

What makes our staff passionate about Geotab?
  • Table Tennis at the office - bring your own bat!

  • Great accommodation (brand new office building, height-adjustable desks)

  • Light breakfast served daily

  • Hot lunches or fresh sandwiches served every Friday

  • Geotab-sponsored sports teams and social events

  • Full medical benefits and 4% company matching RSP (full-time employees only)

Our Core Values
Geotab is shaping the future of telematics. Using leading technology, we embrace change and challenge the status quo. To stay ahead of the curve, we keep Geotabbers energized with data bootcamps, course subsidies, Friday lunches, and more. We believe collaboration leads to innovation; our teams stretch across floors, cities and continents. All employees, from the CEO to the summer students, maintain an open-door policy. Whether we’re fine-tuning our products, or boosting our office culture, we’re building a foundation for long-term success. To us, this means safer roads, more efficient fleets and a team of dynamic Geotabbers!
Geotab encourages applications from all qualified candidates. Geotab is committed to accommodating persons with disabilities throughout the interview, selection and employment process. If you require accommodation at any stage of the application process or want more information about our accommodation policies and practices, please contact us at (416) - 434 4309.

See what's happening @InsideGeotab