Jira Developer


Permanent - Full Time


Internal Development


Oakville, ON, Canada

Who is Geotab
Geotab, a global leader in IoT and connected transportation, is one of the fastest-growing technology companies in North America and a certified “Great Place to Work.” Each day, Geotab processes billions of data points from over 2 million connected vehicles, extracting actionable insights to help empower businesses to better manage their fleets. Recognized as the world’s #1 commercial telematics provider, Geotab’s solutions are used by more than 40,000 customers in over 130 countries around the globe. Geotab understands that telematics is critical to helping create safer and more sustainable drivers, businesses and communities and actively works to help businesses improve driver behavior, reduce greenhouse gas emissions and create safer roads for all. Global demand for telematics is increasing and Geotab is leading the way. Are you ready to join us? To see what it’s like to be a Geotabber, follow us @InsideGeotab on Instagram, Twitter or Facebook today!
Who we are looking for
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Jira Developer who will be responsible for providing primary Jira plugin development and backup Jira administration. The position serves as a Subject Matter Expert (SME) for Jira and its internal processes to ensure that it remains current and serves the needs for Geotab users. If you love technology, you are passionate about systems, applications and tools,and you are keen to join an industry leader — we would love to hear from you!
What are the details of this position
As a Jira Developer, your key area of responsibility will be to understand the back-end of our Jira instances. You will Collaborate with internal customers, business leaders, and cross-functional teams to collect requirements and develop solutions to support short-term needs and anticipate long-term needs. You will be responsible to develop interfaces between external tooling and Jira/Confluence infrastructure and manage complex Jira instances working with the Java and Python API's to create plugins and integrations.
Duties and Tasks/Essential Functions
  • Support Jira administration, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations.

  • Work with team to assist in minor and major Jira upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling.

  • Install, manage and administer Jira add-ons, plugins, and extensions.

  • Meet with stakeholders to identify Jira Project needs and implement them as appropriate.

  • Perform requirements gathering, business process workflows, and process improvement for Jira workflows and processes in place, identifying where functionality can/cannot meet user requests.

  • Conduct training for employees and new hires on Jira regarding how to use the tools, new functionality, etc.Work with Learning Center Team to develop and compile training materials based on the department’s needs.

  • Create, maintain and support dashboards and advanced filters for end users reporting capabilities.Establish and execute data stewardship and best practices.

  • Provide User Management and grant user permissions in accordance with company RBAC.

  • Create and maintain detailed technical and user facing documentation.

  • Troubleshoot and resolve issues as they arise with Jira Projects and workflows.Interact with existing vendors for support and troubleshooting.

  • Expert level tool administration knowledge on Jira and proficiency in Atlassian tool suite.

  • Experience with self-hosted environments.

  • Experience installing and updating Jira plugins using Atlassian SDK is a plus.

  • Experience as a Jira Administrator in the past where one has customized Jira projects with various schemas. Proficient in Project Setups, Components, Jira Reporting, Report Filters and Dashboard creation.

  • Excellent problem solving and process implementation skills.

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Experience/Skills Required
  • Bachelor’s degree with 1+ years of experience in Jira development.

  • 1+ years of experience in Agile Scrum methodology a plus.

  • Ability to create custom scripts in Jira to automate workflows and extend base functionality.

  • Experience developing and deploying custom plugins for Jira.

  • Experience with Jira APIs and Tool Integration and Jira Configuration Manager.

  • 1+ years’ experience in Java, JavaScript, and proficient scripting ability.

  • Jira server maintenance and service management experience.

  • ITIL Certification and  Jira Certification a plus.

  • Knowledge of applications such as Tableau, SAP Business Objects, Confluence, Planview, and Saba preferred.

What makes our staff passionate about Geotab?
  • Table Tennis at the office - bring your own bat!

  • Great accommodation (brand new office building, height-adjustable desks)

  • Light breakfast served daily

  • Hot lunches or fresh sandwiches served every Friday

  • Geotab-sponsored sports teams and social events

  • Full medical benefits and 4% company matching RSP (full-time employees only)

Our Core Values
Geotab is shaping the future of telematics. Using leading technology, we embrace change and challenge the status quo. To stay ahead of the curve, we keep Geotabbers energized with data bootcamps, course subsidies, Friday lunches, and more. We believe collaboration leads to innovation; our teams stretch across floors, cities and continents. All employees, from the CEO to the summer students, maintain an open-door policy. Whether we’re fine-tuning our products, or boosting our office culture, we’re building a foundation for long-term success. To us, this means safer roads, more efficient fleets and a team of dynamic Geotabbers!
Geotab encourages applications from all qualified candidates. Geotab is committed to accommodating persons with disabilities throughout the interview, selection and employment process. If you require accommodation at any stage of the application process or want more information about our accommodation policies and practices, please contact us at (416) - 434 4309.

See what's happening @InsideGeotab