Geotab Careers

Salesforce Community Cloud Developer


Full Time


Internal Development


Oakville, ON, Canada

Who is Geotab
Geotab, a global leader in connected transportation and IoT, is one of the fastest-growing technology companies in North America and a certified “Great Place to Work.” Each day, Geotab processes billions of data points from over 1.8 million connected vehicles. Geotab extracts actionable insights from this data, empowering businesses to track and manage fleets of every size. Geotab’s hardware devices, software platforms and applications help keep drivers in over 130 countries compliant, safe and efficient. Global demand for telematics is increasing and Geotab is leading the way. Are you ready to join us? To see what it’s like to be a Geotabber, follow us @InsideGeotab on Instagram, Twitter or Facebook today!
Who we are looking for
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Salesforce Community Cloud Developer who will develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client/reseller requirements and company goals. If you love technology, are passionate about building high performance applications and are keen to join an industry leader, we would love to hear from you!
What are the details of this position
As a Salesforce Community Cloud Developer, you will develop Geotab’s Salesforce platform to enable effective and efficient execution of digital Customer service best practices through the delivery of Online Community, Knowledge Base, User Support, Case Management, Data Management, Configuration, and Development. You will be able to translate functional requirements into technical requirements and communicate with Internal Support Systems, IT, Security, project managers, other Salesforce administrators/developers and other stakeholders to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment. You will be responsible for defining solution specifications from business requirements document, configure/build/customize Salesforce Service Cloud, Community Cloud and Knowledge applications solutions.
Duties and Tasks/Essential Functions
  • Act as Salesforce technical lead for Geotab’s digital support offerings with extensive experience with large project team involved in implementing Salesforce Communities Projects

  • Gather functional and design requirements from business stakeholders and implement those requirements on the Salesforce Customer Community site

  • Work closely with the design team on user interface design and branding (themes)

  • Provide expertise to the Salesforce configuration team and web development team, especially as technical SME in Salesforce Community Cloud and Salesforce Knowledge

  • Design and build high-performance, reusable and reliable Apex code and JavaScript in line with software development best practices

  • Build custom real-time integrations between SFDC and other software platforms/tools

  • Design custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, visualforce pages, dashboards, email generation, and Lightning web components according to application requirements

  • Maintain the Salesforce code-base within Gitlab

  • Create and update solution design specifications to create new functionality in platform and to enhance/fix existing functionality

  • Conduct gap analysis identifying any business needs that cannot be met with out-of-the-box functionality

Experience/Skills Required
  • Bachelor’s degree in Computer Science or a related field

  • 5+ years working on the platform in an admin or developer capacity

  • 3+ years experience as Salesforce developer working with APEX, Visualforce and the Web Services API is preferred

  • 3+ years experience with HTML, CSS, and JavaScript

  • 1+ years Community Cloud experience

  • Salesforce credentials (e.g. Platform Developer I, II, Salesforce Administrator, Platform App Builder, Community Cloud certification) preferred

  • 3+ years experience with consumer-facing design implementation; experience in digital CX a highly valued

  • Strong understanding of Community Cloud, particularly Lightning Communities (custom component authoring, theme layouts, branding, etc.)

  • Extensive experience in developing Lightning Web Components (LWC), Aura Components, Apex Classes, Triggers, Visualforce pages, writing Workflows, Integrations, API and its editors is required

  • Experience with Test-driven Development (TDD), Continuous Integration (CI) process, AMPscript coding, Agile software development, is highly valued

  • Deep understanding of Knowledge-Centered Service strategy and Salesforce Lightning Knowledge

  • Competent using Git basic features (e.g. checkout, commit, branching, merging).

  • Excellent understanding of Salesforce sharing and visibility (profiles, permission sets, sharing rules, roles, etc.)

  • Familiar with delivering across an ecosystem, partnering with colleagues in IT, Sales Ops, Marketing, Product Management and Digital Experience

  • Knowledge of testing frameworks, i.e. Jest, Selenium

  • Experience with Salesforce Marketing Cloud and integration platforms & tools, like MuleSoft and Informatica, and with SFDX

What makes our staff passionate about Geotab?
  • Table Tennis at the office - bring your own bat!

  • Great accommodation (brand new office building, height-adjustable desks)

  • Light breakfast served daily

  • Hot lunches or fresh sandwiches served every Friday

  • Geotab-sponsored sports teams and social events

  • Full medical benefits and 4% company matching RSP (full-time employees only)

Our Core Values
Geotab is shaping the future of telematics. Using leading technology, we embrace change and challenge the status quo. To stay ahead of the curve, we keep Geotabbers energized with data bootcamps, course subsidies, Friday lunches, and more. We believe collaboration leads to innovation; our teams stretch across floors, cities and continents. All employees, from the CEO to the summer students, maintain an open-door policy. Whether we’re fine-tuning our products, or boosting our office culture, we’re building a foundation for long-term success. To us, this means safer roads, more efficient fleets and a team of dynamic Geotabbers!
Geotab encourages applications from all qualified candidates. Geotab is committed to accommodating persons with disabilities throughout the interview, selection and employment process. If you require accommodation at any stage of the application process or want more information about our accommodation policies and practices, please contact us at (416) - 434 4309.

See what's happening @InsideGeotab