Jira Administrator (Remote)


Permanent - Full Time

Area of Interest:

Technical Services



Who we are

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram, Twitter or Facebook. Join our talent network to learn more about job opportunities and company news.

At Geotab, all staff must be fully vaccinated in order to be eligible to work in our North American offices at this time. Accordingly, any job offer for an onsite position resulting from this posting will be conditional upon the successful candidate providing evidence of full vaccination. Accommodations may be made for those who cannot be vaccinated based on medical or other legally protected grounds.

Geotab policies and requirements are subject to change based on local or federal guidelines.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Jira Administrator who will be responsible for configuring the platform and keeping it current to best support a variety of Geotab users who leverage the system. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you’ll do:

As a Jira Admnistrator your key area of responsibility will be to support Jira Service Desk and Jira software administration, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations You will need to work closely with the Business Systems team to assist in minor and major Jira upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling.

To be successful in this role you will be a strong team player with the ability to work well under pressure and respond to fast changing priorities and deadlines. In addition, the successful candidate will have strong analytical and project management skills with an ability to identify needs, develop effective solutions, and manage projects through completion. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.

How you’ll make an impact
  • Support Jira Service Desk and Jira software administration, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations.

  • Work with the Business Systems team to assist in minor and major Jira upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling.

  • Install, manage and administer Jira add-ons, plugins, and extensions.

  • Conduct training for employees and new hires on Jira regarding how to use the tools, new functionality, etc.

  • Work with the Learning and Development Team to develop and compile training materials based on the department’s needs.

  • Create, maintain and support dashboards and advanced filters for end users reporting capabilities.

  • Establish and execute data stewardship and best practices.

  • Provide User Management and grant user permissions in accordance with company RBAC.

  • Create and maintain detailed technical and user facing documentation.

  • Troubleshoot and resolve issues as they arise with Jira Projects and workflows.

  • Interact with existing vendors for support and troubleshooting.

What you’ll bring to this role
  • 1-3 years of experience in Jira administration.

  • Jira development experience is considered a plus.

  • Experience working in a SCRUM or Agile environment highly valued.

  • Experience developing and deploying custom plugins for Jira.

  • Experience with Jira APIs and Tool Integration.

  • Experience with Jira Configuration Manager.

  • 1+ years’ experience in Java, JavaScript, and proficient scripting ability to automate workflows and extend base functionality.

  • Knowledge of applications such as Tableau, SAP Business Objects, Confluence, Planview, and Saba preferred.

  • Experience with self-hosted environments.

  • Proficient in Project Setups, Components, JIRA Reporting

  • Basic understanding of project management principles.

  • Ability to interpret business requirements and to estimate workload.

  • Experience in implementation and documentation preferred.

  • High accuracy and meticulous attention to detail.

If you don't see yourself fully reflected in every job requirement listed above, we still encourage you to apply.

Why job seekers choose Geotab

Work from home and flex work arrangements

Baby bonus & parental leave top up program

Home office reimbursement program

Online learning and networking opportunities

Electric vehicle purchase incentive program

Competitive medical and dental benefits

Retirement savings program

*The above are offered to full-time permanent employees only

How we work

At Geotab, we understand that the world is always changing and that we need to change with it. Geotab has adopted a hybrid model for working, including a flexible work from home program, with the opportunity to work in our safe, clean offices. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at Click here to learn more about what happens with your personal data.

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