Jira Business Systems Analyst


Permanent - Full Time

Area of Interest:

Technical Operations


Oakville, ON, Canada

Who we are

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram, Twitter or Facebook. Join our talent network to learn more about job opportunities and company news.

Geotab cares about your safety. You may be required to be vaccinated based on the nature of your work (ex: travel requirements) or due to changing local governmental health requirements.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Business Systems Analyst who’s key area of responsibility will be to actively coordinate inter-departmental redesign strategies. This position will also translate information and data into meaningful insights, process improvement, and uncover opportunities that drive operational efficiency. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you’ll do:

As a Business Systems Analyst, your key area of responsibility will be to guide business leaders and other stakeholders in defining key problems as well as proposing appropriate process and technology solutions. You will also be responsible for outlining business requirements, defining use cases, user interfaces, and test scenarios in collaboration with subject matter experts.

The successful candidate will get to work in a fast-paced and results-oriented environment on challenging problems that require creative solutions. Seize the opportunity to make a direct and significant impact on how Geotab operates by working with key stakeholders to complete projects that reduce costs and increase revenue.

How you'll make an impact
  • Guide business leaders and other stakeholders in defining key problems and proposing appropriate process and technology solutions in a structured manner.

  • Outline business requirements, define use cases, user interfaces, and test scenarios in collaboration with subject matter experts.

  • Understand complex business requirements and translate them to technology service teams for implementation.

  • Manage a JIRA product backlog using agile business analysis techniques and Scrum principles.

  • Collaborate with cross-functional teams and business leaders to ensure successful project execution.

  • Conduct current state systems analysis and produce artifacts.

  • Participate in design sessions to develop future state process flows and data flows, and generate appropriate artifacts.

  • Assist in institutionalizing new processes and policies.

  • Develop recommendations and provide insights based on analytical findings.

  • Assist in completing regular system audits and prepare for new system releases.

What you'll bring to this role
  • 3-5 years experience as a Business Systems Analyst (or equivalent) with JIRA or similar software applications

  • Post-Secondary Diploma/Degree specialization in Computer Science, Information Technology, Management in Information Technology or a related field.

  • Jira Administrator certification and ITIL 4 certification are extremely valuable.

  • Experience working with agile and hybrid waterfall methodologies.

  • Experience acting in design or advisory roles related to implementation of platform applications.

  • Experience participating in an advisory role in projects involving significant scale and business change across multiple departments.

  • Strong understanding of business process reengineering and change management principles.

  • Experience supporting interdisciplinary teams.

  • Strong testing skills with ability to identify, guide, and execute appropriate depth of testing, including negative tests and integrated test scenarios.

  • Excellent verbal and written communication skills.

  • Strong analytical skills with the ability to problem solve to well-judged decisions.

  • Strong team-player with the ability to engage with all levels of the organization

  • High accuracy and meticulous attention to detail.

  • Highly organized and able to manage multiple tasks and projects simultaneously.

If you don't see yourself fully reflected in every job requirement listed above, we still encourage you to apply.

Why job seekers choose Geotab

Work from home and flex work arrangements

Baby bonus & parental leave top up program

Home office reimbursement program

Online learning and networking opportunities

Electric vehicle purchase incentive program

Competitive medical and dental benefits

Retirement savings program

*The above are offered to full-time permanent employees only

How we work

At Geotab, we have adopted a flexible first working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Click here to learn more about what happens with your personal data.

Apply now